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30 Day Return Policy

Email: support@grandalfresco.com

AZ WEATHERED OAK LOGS - LOGS ONLY

Grand Canyon Gas Logs  |  SKU: AWO18LOGS
$271.00 USD
Shipping calculated at checkout.
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Shipping and Delivery

We offer free standard shipping on all orders. Order processing usually takes 1 to 3 business days before shipment. Once your order is dispatched, the estimated delivery time is 4 to 12 business days.

We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice.

Read more on our Shipping & Delivery policy to be better informed. Please contact us through email at support@grandalfresco.com to get an exact estimated shipping time for your order.

Return & Refunds

Returns

  • Eligibility: Items must be returned within 30 days of delivery in unused, undamaged condition, with original tags, packaging, and proof of purchase.
  • Exclusions: Custom orders, clearance items, final-sale products, and gift cards are non-returnable.
  • Process: Contact support@grandalfresco.com to initiate a return. Approved returns must be shipped within 7 days, and return shipping costs are the customer's responsibility unless the item is defective, damaged, or incorrect.
  • Restocking Fee: A 25% fee applies to all returns except defective, damaged, or incorrect items.

Refunds

  • Processing: Refunds are issued within 10 business days after inspecting the returned item. Original shipping fees are non-refundable.
  • Damaged or Incorrect Items: Report issues within 24 hours of delivery with photos for a replacement or refund.

Cancellations

  • Cancel orders within 24 hours before shipping for a full refund. Shipped orders are subject to the return policy.

Warranty Information

Every product is accompanied by its own warranty, with terms that may differ based on the brand and item. For the most precise and relevant information about the warranty for your purchase, we recommend contacting our support team directly.

If you have any inquiries or require detailed warranty information for a specific product, please feel free to reach out to us at support@grandalfresco.com. Our team is ready to assist you and offer the clarity you need.

Need Assistance?

Email us at support@grandalfresco.com or chat online with one of our trusted experts today.

Crafted with precision and durability in mind, Grand Canyon Gas Logs are designed to bring beauty and performance to any fireplace. Each log is meticulously cast and hand-painted for a strikingly realistic look. Built to last, these logs utilize top-tier materials like high-temperature concrete, ceramic refractory, and stainless steel fiber mesh for enhanced durability and heat resistance.

  • Hand-Painted Realism: Each log is individually cast and painted by skilled artisans to replicate the look and texture of real wood logs.
  • Premium Materials: Constructed from high-temperature concrete and ceramic refractory, these logs are built to handle intense heat without cracking or warping.
  • Stainless Steel Reinforcement: Logs are reinforced with stainless steel fiber mesh, ensuring long-term durability and structural integrity, even with frequent use.
  • Indoor & Outdoor Use: Ideal for both indoor and outdoor fireplaces, offering versatility in placement and use.
  • Warranty Protection: Logs installed indoors come with a lifetime warranty, while outdoor installations are covered by a 5-year warranty, giving you confidence in your purchase.
  • Material: High-temperature concrete with ceramic refractory and stainless steel fiber mesh reinforcement.
  • Sizes: Available in various sizes to fit different fireplace setups.
  • Temperature Rating: Designed to withstand extreme heat conditions for both residential and commercial use.
  • Warranty: Lifetime warranty for indoor installations; 5-year warranty for outdoor installations.
  • Compatibility: Suitable for use with both natural gas and propane vented fireplaces.

Crafted with precision and durability in mind, Grand Canyon Gas Logs are designed to bring beauty and performance to any fireplace. Each log is meticulously cast and hand-painted for a strikingly realistic look. Built to last, these logs utilize top-tier materials like high-temperature concrete, ceramic refractory, and stainless steel fiber mesh for enhanced durability and heat resistance.

  • Hand-Painted Realism: Each log is individually cast and painted by skilled artisans to replicate the look and texture of real wood logs.
  • Premium Materials: Constructed from high-temperature concrete and ceramic refractory, these logs are built to handle intense heat without cracking or warping.
  • Stainless Steel Reinforcement: Logs are reinforced with stainless steel fiber mesh, ensuring long-term durability and structural integrity, even with frequent use.
  • Indoor & Outdoor Use: Ideal for both indoor and outdoor fireplaces, offering versatility in placement and use.
  • Warranty Protection: Logs installed indoors come with a lifetime warranty, while outdoor installations are covered by a 5-year warranty, giving you confidence in your purchase.
  • Material: High-temperature concrete with ceramic refractory and stainless steel fiber mesh reinforcement.
  • Sizes: Available in various sizes to fit different fireplace setups.
  • Temperature Rating: Designed to withstand extreme heat conditions for both residential and commercial use.
  • Warranty: Lifetime warranty for indoor installations; 5-year warranty for outdoor installations.
  • Compatibility: Suitable for use with both natural gas and propane vented fireplaces.