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Bromic Ceiling Mounting Pole Kit for Gas Heaters

Bromic Heating  |  SKU: BH3030003
$311.00 USD
Shipping calculated at checkout.
Length

Shipping and Delivery

We offer free standard shipping on all orders. Order processing usually takes 1 to 3 business days before shipment. Once your order is dispatched, the estimated delivery time is 4 to 12 business days.

We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice.

Read more on our Shipping & Delivery policy to be better informed. Please contact us through email at support@grandalfresco.com to get an exact estimated shipping time for your order.

Return & Refunds

Returns

  • Eligibility: Items must be returned within 30 days of delivery in unused, undamaged condition, with original tags, packaging, and proof of purchase.
  • Exclusions: Custom orders, clearance items, final-sale products, and gift cards are non-returnable.
  • Process: Contact support@grandalfresco.com to initiate a return. Approved returns must be shipped within 7 days, and return shipping costs are the customer's responsibility unless the item is defective, damaged, or incorrect.
  • Restocking Fee: A 25% fee applies to all returns except defective, damaged, or incorrect items.

Refunds

  • Processing: Refunds are issued within 10 business days after inspecting the returned item. Original shipping fees are non-refundable.
  • Damaged or Incorrect Items: Report issues within 24 hours of delivery with photos for a replacement or refund.

Cancellations

  • Cancel orders within 24 hours before shipping for a full refund. Shipped orders are subject to the return policy.

Warranty Information

Every product is accompanied by its own warranty, with terms that may differ based on the brand and item. For the most precise and relevant information about the warranty for your purchase, we recommend contacting our support team directly.

If you have any inquiries or require detailed warranty information for a specific product, please feel free to reach out to us at support@grandalfresco.com. Our team is ready to assist you and offer the clarity you need.

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Bromic Gas Mounting Poles ensure that your gas heater will be suspended at just the right height (between 8′ and 9′), so it delivers the optimum amount of heat. Suitable for both our Tungsten and Platinum Gas Collections, the poles come in six different sizes to suit a variety of ceiling heights.

Can I use these poles for both the Tungsten and the Platinum Gas Heaters?

Yes, our gas mounting poles are suitable for both our Platinum and Tungsten Gas Collections.

How do I know what's the right pole length for my space?

In order to determine the ceiling pole length, just add the length of the pole to the overall heater and bracket height (16.6”) then subtract the distance from floor to ceiling or beam where the pole will be mounted. This will give you the distance from the bottom of the heater to the floor which we recommend being between 8′ and 9′ (optimum effective height) from the floor. Please make sure your installer follows clearances as detailed in the installation guide. For further advice on which product is right for your space, please contact our friendly design team.

Can the poles be installed at an angle?

No. Ceiling poles must drop down straight and not mounted so the pole is on an angle. The adjustment at pole mounting point is only meant to adjust to a pitched ceiling so that the pole can still drop down 100% vertically.

Bromic Gas Mounting Poles ensure that your gas heater will be suspended at just the right height (between 8′ and 9′), so it delivers the optimum amount of heat. Suitable for both our Tungsten and Platinum Gas Collections, the poles come in six different sizes to suit a variety of ceiling heights.

Can I use these poles for both the Tungsten and the Platinum Gas Heaters?

Yes, our gas mounting poles are suitable for both our Platinum and Tungsten Gas Collections.

How do I know what's the right pole length for my space?

In order to determine the ceiling pole length, just add the length of the pole to the overall heater and bracket height (16.6”) then subtract the distance from floor to ceiling or beam where the pole will be mounted. This will give you the distance from the bottom of the heater to the floor which we recommend being between 8′ and 9′ (optimum effective height) from the floor. Please make sure your installer follows clearances as detailed in the installation guide. For further advice on which product is right for your space, please contact our friendly design team.

Can the poles be installed at an angle?

No. Ceiling poles must drop down straight and not mounted so the pole is on an angle. The adjustment at pole mounting point is only meant to adjust to a pitched ceiling so that the pole can still drop down 100% vertically.